Human resources in hospitality, tourism and protected areas
Analysis of organizational culture, welfare and employee satisfaction and design of a motivational training for employees
Analysis of human resources and educational processes in companies and consulting in the preparation of training plans with the involvement of formal and informal education
Analysis of process optimization and consulting in the transfer of knowledge and skills in hospitality businesses, in destination management organizations, tourism businesses and in the management of protected areas - business standards
Lifelong education and training in the fields of hospitality, tourism destinations and protected areas
Organizing seminars and workshops in the field of hospitality businesses for the following contents: operating hospitality businesses - hotels, boarding houses, restaurants, taverns, cafes, pastry shops, hospitality businesses, camps, apartment complexes, etc .; operating individual departments in a hotel – the reception, food and beverages department, congress and business department, wellness department, controlling; business standards of hospitality businesses; calculations for successful operating of small hospitality business, etc.; business trends in hospitality business; ecological management, or how to reduce costs in hospitality and operate more sustainably; business and table manners; working motivation in the hospitality industry; conflict resolution in the workplace; etc.
Organizing seminars and workshops in the field of tourist destination for the following contents: Planning a tourist destination; offers design for a tourist destination; networking of providers for the design of destination products in the tourist destination; public participation in the development of tourist destination; marketing activities for the recognition of a tourist destination; communication among the providers of a tourist destination; measuring the sustainable developments of a tourist destination with indicators of sustainability; destination trademark and the identification with the destination; etc.
Organizing seminars and workshops in the field of protected areas for the following contents: planning a protected area (protected nature park); public participation in the development of a protected area and communication of the protected area with the stakeholders; design of experiential offers in protected area; networking of providers for the design of experiential programs in the protected area; construction of the overall quality of the protected area with its hinterland – the tourist destination (environmental and other local schemes); marketing activities for the recognition of the protected area; measuring the sustainable developments of the protected area with indicators of sustainability; protected area trademark; stakeholder identification with the park; etc.
Our Services
Surveying and interviewing employees in the hospitality businesses, in businesses coordinating tourist destinations and in the management of protected areas to create a snapshot of the current state in the field of recruitment of staff
Designing visions, goals and priorities in developing the competencies and skills of employees in the hospitality and tourism businesses, management of protected areas and other stakeholders
Designing plans for the development and management of human resources in hospitality businesses, in businesses coordinating tourist destinations and in the management of protected areas
Guidelines in monitoring and evaluation of strategy implementation
Designing education and training programs for various target groups of employees and stakeholders of tourist destinations and protected areas
Education and training of employees in individual topics, as well as other destinations and protected areas stakeholders through seminars, workshops, field exercises and excursions
Restoring the competencies and skills of employees, as well as other destinations and protected areas stakeholders